Transitioned from Garmin Edge 510 to this 820. Hasn't been a smooth transititon. Syncing via BT to iphone is clugey and inconsistnt, syncing with Garmin Connect, much the same. Have twice satarted a ride after pulling 820 off charger, only to have it die 3 minutes into ride. Apparently when synced to BT, it may not power down, or apears to power off then doesnt fully, so continues to run down-even connected to charger! Calling Garmin service support has been a nightmarish experience as well. In the past, customer support has been GREAT, but current hold times are in the hours. They may or may not call you back with experienced support. Thank goodness for google and you tube. Unless the 820 improves, likely my last Garmin device.
I absolutely love my new Garmin 820. The pinpoint accuracy, all the available readings, the ease of setting it up and moving from one bike to the other, the Bluetooth and the map is great... just need to get used to a small map.
Traded up, finally, after years with the 500. Works well but with two minor quibbles. First, the screen is more difficult to see in bright light. And secondly, when wiping sweat droplets off the screen, I sometimes inadvertently change pages, which can then be difficult to swipe, especially on the fly. That alone makes me almost prefer buttons instead. A little pricey compared to competitors, but okay if you catch a sale.
Moving up from my Garmin 500 to the Garmin 820 is night and day, I only have more pros than cons since I only had it only 2 months in use, but its definitely technology in the right direction.
If you're as tied into Garmin for your training needs like I am, then this is a great addition. The data and its integration with Garmin Connect and other sites is great. The only downside is the touchscreen is not that great. The 800 was better but the 800 doesn't integrate with Varia Vision
I had a 510 that worked fine but I wanted to upgrade. The upgrades were the color touch screen, improved maps, and a few minor software things. The display is good, but essentially the same size as what I had. IMHO the 1000 is too big and the 510 is too small. The 800 seemed to be Goldilocks, but for some reason Garmin didn't stick with it.
I purchased the 820 to replace my 800 with map card. It is a little smaller and I like the new features like how it links to my iPhone. It came with an out front mount which was a nice touch. I like lots of data as I helps me focus on something other than how tired I am.
Returned the Edge 520 go the Edge 820, both worked fine, however I wanted the touchscreen. This was an upgrade from the Edge 500.
Saving your data when paired to your cell phone is fast, getting you kudos from friends on Strava.
Im still figuring out all of the features it did cause an alert to my emergency contact when I stopped for an adjustment.
Love my Garmin.
I previously owned a Garmin Edge 1000. I use the computer for training rides and racing - occasionally venturing out on long exploring rides. The map on the 820, although smaller, works just as well as the 1000 ever did. Sharp resolution. And the control buttons on the 820 are much more crisp and positive. I also prefer the smaller size.
I use(d) the 820 Edge (and previously a 520) to plan routes on my computer using Ridewithgps and then transferring them to my garmin device. Also to log my rides by transferring data back to my computer. Unfortunately, the Garmin devices have a persistent problem communicating with PCs, which is well documented in online forums. After a while, the PC will not recognize the Garmin when it is plugged in. I returned my 520 twice ($99 each time) for replacement refurbished ones. The 820 is approximately 6 months old and I have already returned it once for a replacement. The support page has a procedure for fixing the problem, but it does not work consistently. I really like the thing when it works, but it is useless to me when it doesn't.
Great product features. Good size, combines touchscreen functionality of garmin 1000 with the size of the 520. Rides upload immediately to StravaGarmin Connect via your phone or WiFi, you can see incoming texts and calls. Touchscreen though was abit of a setback. Abit difficult to use especially when riding. Does not perform like the smartphone screens to which so many of us have become accustomed. But overall, Im very pleased with the product, still a recommended buy.
All computers seem overpriced since upgrades are needed more often than I would like. Watch for sales. Others have complained about the sensitivity of the touch screen but it seems just right to me including when using gloves. The stop and onoff buttons are located on the bottomside to prevent accidental touches. Garmin seems to continue to lead all others in the field.
I really like this unit so far. It has a nice, compact size that blends nicely with the front of my bike, it picks up gps signals almost instantly and has been very reliable so far.
The mapping works well but don't buy this unit if you're big on mapping because it is simply too small. Go for the Edge 1000 instead.
I also have an old Edge 500 (bombproof!) and an Edge 1000. The new 820 has a longer battery life than the 1000. The navigation is of course not quite as visible, given the 820's smaller screen size, however, it still navigates well...even on dirt trails. They have improved the software, with the latest update allowing 3 different 'sensitivity' settings for the touch screen.
I love the Edge 820. This has to be the best bike gps on the market. It's calculates everything, gives u a map of ur rides, and when ur friends get 1 u can challenge and have fun with them. I never thought my friends would get one because there so expensive but one did and now we try and beat each other's times when we're not riding together. So, If ur thinkin abt getting one, get it. U won't regret it.
I've had the 820 for about a year now and here are my thoughts.
Things it does well
Connect to a bunch of sensors flawlessly and easily, connect to phone via BT much better than my Garmin 510, group connect works well, navigation works well and workout screens are ok. Connect IQ apps for training peaks is very nice to have.
What I don't like
The touchscreen sensitivity annoys the hell out of me and if the 520 had group connect I would never have bought the 820.