Transitioned from Garmin Edge 510 to this 820. Hasn't been a smooth transititon. Syncing via BT to iphone is clugey and inconsistnt, syncing with Garmin Connect, much the same. Have twice satarted a ride after pulling 820 off charger, only to have it die 3 minutes into ride. Apparently when synced to BT, it may not power down, or apears to power off then doesnt fully, so continues to run down-even connected to charger! Calling Garmin service support has been a nightmarish experience as well. In the past, customer support has been GREAT, but current hold times are in the hours. They may or may not call you back with experienced support. Thank goodness for google and you tube. Unless the 820 improves, likely my last Garmin device.
Very user friendly,easy to download routes and the turn by turn instructions are easy to read and follow
Traded up, finally, after years with the 500. Works well but with two minor quibbles. First, the screen is more difficult to see in bright light. And secondly, when wiping sweat droplets off the screen, I sometimes inadvertently change pages, which can then be difficult to swipe, especially on the fly. That alone makes me almost prefer buttons instead. A little pricey compared to competitors, but okay if you catch a sale.
Returned the Edge 520 go the Edge 820, both worked fine, however I wanted the touchscreen. This was an upgrade from the Edge 500.
Saving your data when paired to your cell phone is fast, getting you kudos from friends on Strava.
Im still figuring out all of the features it did cause an alert to my emergency contact when I stopped for an adjustment.
Love my Garmin.
I use(d) the 820 Edge (and previously a 520) to plan routes on my computer using Ridewithgps and then transferring them to my garmin device. Also to log my rides by transferring data back to my computer. Unfortunately, the Garmin devices have a persistent problem communicating with PCs, which is well documented in online forums. After a while, the PC will not recognize the Garmin when it is plugged in. I returned my 520 twice ($99 each time) for replacement refurbished ones. The 820 is approximately 6 months old and I have already returned it once for a replacement. The support page has a procedure for fixing the problem, but it does not work consistently. I really like the thing when it works, but it is useless to me when it doesn't.
Great product features. Good size, combines touchscreen functionality of garmin 1000 with the size of the 520. Rides upload immediately to StravaGarmin Connect via your phone or WiFi, you can see incoming texts and calls. Touchscreen though was abit of a setback. Abit difficult to use especially when riding. Does not perform like the smartphone screens to which so many of us have become accustomed. But overall, Im very pleased with the product, still a recommended buy.
Great product from garmin
Like the graphs the way ot looks on the bike
Plus easy to navagate.
All computers seem overpriced since upgrades are needed more often than I would like. Watch for sales. Others have complained about the sensitivity of the touch screen but it seems just right to me including when using gloves. The stop and onoff buttons are located on the bottomside to prevent accidental touches. Garmin seems to continue to lead all others in the field.
I've had the 820 for about a year now and here are my thoughts.
Things it does well
Connect to a bunch of sensors flawlessly and easily, connect to phone via BT much better than my Garmin 510, group connect works well, navigation works well and workout screens are ok. Connect IQ apps for training peaks is very nice to have.
What I don't like
The touchscreen sensitivity annoys the hell out of me and if the 520 had group connect I would never have bought the 820.
Great unit. Customizing data screens is easy and can be changed mid-ride. Havent had to use navagation, but tested it out on local route and was very easy to use. Touch screen works good and I added screen protector and still works good.
I'm not a techie, so the fact that I could set up on my own without instructions says a lot. I love the voice navigation via iPhone, map has section with turn-by-turn directions, courses work well and the ability to put in a destination and the app guides you there is pretty great. A must-have for anyone who wants a very usable bike toycomputer )
This is my 4th Garmin device going back to the 705 and all of them arewere very good. This newest one (for me) tops them all with all its features and connect options including being able to connect to your phone and to other Garmin devices. Maps are also very intuitive and has never given me any issues.
Used on multiple bikes. No more searching for sensors after initial set up.
Looking forward to the faster processor for maps and turns. The 500 was so slow.
I use the item on the road and CX. I like the small form factor and the placement of the startstop and lap buttons. I previously had an Edge 510 so I was familiar with the touchscreen. The Edge 820 touchscreen is not as precise as I would like it but it's doable. The performance metrics are a nice feature. It pairs easy with all of my devices. So far it's been working well given the discounted price I paid.
Great improvement over the 810. Updates are easy with Wi-Fi and so far has been flawless.
I map routes on Ride with GPS and upload them to the 820 which automatically syncs with Garmin Connect and my phone. Good battery life. Simple to use. Improved accuracy over the edge 800 I used for several years.
I bought this to replace my 510 since I like the touch screen. It's faster starting up with more features and a larger screen. The color navigation is nice. The battery life is poor, less than my 510. I can get 2-3 rides out of a full charge. The altimeter failed at 6 weeks and Garmin had to send me a new one. I miss the bike profiles from my 510 but the 820 had no problem handling all the sensors from 5 different bikes. Overall it's a big step up from my 510 but I think battery life could be better.
This is my second Edge. I upgraded from the 800. To keep this succinct, connectivity is simply fantastic. Screen size has me squinting. The reason for the less than perfect rating is that the apps are not tested to work well. For example an excellent third party graphical training page crashes the connectivity with the Vector power meter. Yes, there are resets and work arounds, but. In summary, this device is more an Android than an iPhone.
There are just to many kinks on the Garmin Edge 820. My Garmin 500 wasis great. Solid! But the 820 is finicky at best. Won't turn off 12 the time. The battery life is very short. Connections come and go, especially to the Garmin Varia Rearview Radar that I bought at the same time.
The touch screen is a pain in the '$' as well. If you like looking down and swiping 100 times, then this is the computer for you. I've tried several different settings and they all seem to work just as problematic.
I've only used the routing capabilities twice now and for the most part it was good. At times it would tell me to turn only to tell me I was off course for not going straight! Besides that quirk, it got me to my destination even if I ran off course by accident (or on purpose due to road work).
