This revolutionary smart bike trainer is designed to create an unprecedented, one-of-a-kind, and immersive experience. It is equipped with vivacious features like Virtual shifting, Gear Feel, and descent simulation. It is without question the most innovative smart bike offering the most realistic cycling experience possible. Compatible with most popular applications like Tacx, TrainerRoad, and Zwift.
The Garmin Tacx Neo Bike takes indoor training up a notch with seamless, customizable, virtual shifting that allows you to ride with a 22 tooth "inner" chainring, and up to a 53 tooth on the "outer" ring. The rear uses virtual 12 sprockets that are adjustable up to 11-40 teeth, and everything in between. The customization of the gearing comes in handy on the simulated 25% road grades and ensures there are the correct gear ratios for every level of rider
The Garmin Tacx Neo Bike comes with built-in power measurement, which is accurate up to <1%, to get the most out of virtual riding apps and your training. It also measures the position of your left and right leg allowing to precisely measure and analyze your pedaling technique to help develop a more effective pedal stroke.
The Neo Bike comes supplied with fans, tablet mount, saddle, handlebars, 2 USB chargers, sweat cover, Tacx Ciro bottle cage, bottle, Tacx towel, and 1-month Tacx premium software. Pedals and tablet are not included.
Returns: This product is overweight and/or oversize and does not qualify for our fixed rate return shipping label. If you need to return this item, we can offer a return shipping label at our discounted shipping rates, or you can arrange for your own return shipping.
Overweight shipping charges apply for this item so shipping promotions for other products may not apply. To get a shipping quote, add the item to your shopping cart and click the Get Shipping Quote button.
B-Stock - This product has one or more B-Stock units available. These units can be purchased at a discount (see option select). B-Stock units were returned from other customers and may have missing or damaged packaging materials. These units are otherwise as new. The full manufacturer warranty applies. Click Here for more information.
No International Shipping. The manufacturer of this product does not allow us to ship outside the United States and U.S. Territories except to US diplomatic and military base addresses (APO/FPO).
Mfg PartNum: T8000.60 | |
Mfg Warranty: 12 Mo. Parts & Labor | |
Warranty URL: https://www.garmin.com/en-US/legal/consumer-limited-warranty/ | |
The box arrived on time but was clearly damaged. I watched the UPS driver unload it and my immediate reaction was "Holy Sh*t dude! That's an expensive item!" I commented to the driver about the obvious damage to the box and he said, "Yeah, that stuff happens." During the unboxing process I took several photos in case I encountered any issues. Once the box was open I found a plastic piece, about 6" square by 1/4" thick, that was lying loose within the packaging. I think it was some kind of packaging support (it doesn't belong on the bike anywhere) and it was cracked all the way through, further evidence of the rough handling during shipment. I found a cover screw missing on the bike and, using a screw from the hole next to the vacant hole, determined that the hole was stripped thus the screw fell out. The seat rail would not slide on to the seatpost all the way. It would get stuck just as the first position (1) indicator was lining up with the arrow. I tried lubricating it but it didn't help. I'm an amateur machinist so I got out a machinists rule and determine the seapost 'I' beam rail was warped. Garmin is sending me a free replacement for the seat rail and the seat post, but hasn't said what they plan to do about the missing screw and stripped hole. Garmin said the seatpost must have been bent during shipment, but this is a substantial piece of metal and it didn't show any damage. And though the box was damaged there is no way the packaging could have withstood the kind of force that would have been required to bend the metal 'I' beam. My theory; the 'I' beam is warped right where it is welded to the top of the seatpost, so I suspect it's a problem that results from the heat of the welding process. I've ridden it and really like it a lot. I definite upgrade from the Neo Flux 2 was using previously. But the two quality issues I've encountered leave a nagging doubt about future reliability. Will more screws fall out over time? Was anything internal loosened as a result of the rough handling during shipping that might fail later?
I bought the Neo because I wanted a smart training setup my wife and I could both use. We're both enjoying it so far. In terms of the product performance, I really like it but hope it holds up. I have encounter two quality issues. First the I beam shaped rail at the top of the seatpost was warped. I assume it occurred as a result of the heat applied during welding in manufacturing, there is no way a piece of aluminum that stout could have been bent in shipping without destroying the box. Garmin replaced it for free and included an additional seat mount, which is nice since my wife and I use different seats. But the disturbing thing is that the deflect should have been caught during any product inspection. Given the warp there was no way the seat mount was going to slide onto the seatpost rail. So what other parts of the trainer weren't inspected before assembly? Second, there was a screw missing from one of the covers. I tried moving a screw from another location to the empty hole and discovered that the hole was stripped, another quality issue not uncovered during manufacturing (Garmin hasn't offered me any solution to this issue).
